PRIVACY POLICY
Wise Up Rugby League
1. Introduction
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At Wise Up Rugby League, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs).
By accessing our website, registering for our programs, or engaging with our services, you agree to the terms outlined in this Privacy Policy.
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2. What Information We Collect
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We may collect the following types of personal information:
Personal Details: Name, date of birth, gender
Contact Information: Email address, phone number, residential address
Emergency Contact Details
Health and Medical Information (relevant to participation and safety)
Payment Information (processed securely via third-party providers)
Participation Records: Attendance, training notes, performance insights
Digital Information: IP address, browser type, website usage data
3. How We Collect Your Information
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We collect personal information through:
Online registration forms and website enquiries
Program sign-ups and event registrations
Direct communication (email, phone, social media)
Website cookies and analytics tools
4. Why We Collect Your Information
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We use your personal information to:
Register participants for training sessions, clinics, and events
Ensure player safety, including managing medical conditions
Communicate schedules, updates, and important information
Process payments and maintain accurate records
Improve our programs, services, and user experience
Comply with legal and regulatory requirements
5. Disclosure of Personal Information
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We may disclose your personal information to:
Coaches, trainers, and administrative staff
Medical personnel or emergency services (if required)
Third-party providers (e.g., payment processors, website platforms, CRM tools)
Government or regulatory authorities where required by law
We do not sell, rent, or trade your personal information.
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6. Storage and Security
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We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. This includes:
Secure digital systems and storage
Restricted access to authorised personnel
Use of trusted third-party service providers
7. Access and Correction
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You may request access to the personal information we hold about you and request corrections if it is inaccurate or outdated.
Please contact us using the details provided below.
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8. Cookies and Website Analytics
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Our website may use cookies and tools such as Google Analytics to enhance your browsing experience and analyse website traffic. You can modify your browser settings to control cookie usage.
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9. Marketing Communications
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We may send you updates about upcoming training programs, events, and promotions. You can opt out of these communications at any time by clicking the unsubscribe link or contacting us directly.
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10. Children’s Privacy
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As our programs are designed for juniors and youth participants, we require consent from a parent or legal guardian before collecting personal information from individuals under 18 years of age.
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11. Photography and Media
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We may capture photos and videos during training sessions and events for promotional and marketing purposes, including use on our website and social media channels.
By participating in our programs, you consent to such use unless you notify us otherwise in writing.
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12. Complaints
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If you believe your privacy has been breached, you may contact us directly and we will investigate your complaint promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
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13. Changes to This Policy
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We may update this Privacy Policy from time to time. Any changes will be published on our website with the updated effective date.